The friendly staff at Prime Medical Associates welcomes your call and looks forward to serving you. If you have any questions about our internal medicine, neurology, and sleep medicine services, please call our office at the appropriate number listed below. To schedule an appointment, you can call us or use our secure online appointment request form.
Location & Phone
Prime Medical Associates
Phone: (508) 997-1100
Fax: (508) 979- 1918
Phone: (508) 993-9760
Fax: (508) 993-9764
Phone: (508) 993-9781
Fax: (508) 993- 9764
237 State Road
Dartmouth, MA 02747
Our regular office hours are Monday – Friday, 8 am – 5 pm.
In the event of a life-threatening medical emergency, call emergency medical services at 911 immediately. DO NOT WAIT! Inform the emergency room staff that you are a patient of Prime Medical Associates and they will contact us.
If you have an urgent medical need and need to talk to our doctors after our regular hours, please call our office at (508) 997-1100 for internal medicine or (508) 993-9760 for neurology. A doctor is on-call 24 hours a day. Your call will be returned promptly.
At Prime Medical Associates, we accept Medicare and most major insurance plans. Please contact your insurance company or you may call our office to find out if we accept your insurance plan.
If your insurance plan requires you to pay a co-payment, co-insurance, and/or a deductible, you will need to pay at the time of your visit. For your convenience we accept cash, checks, Visa, and MasterCard.
If you have a question related to your bill or insurance, please contact our billing specialists at (508) 997-1100.
INTERNAL MEDICINE: If one of our doctors suggests a specialist evaluation or diagnostic testing that requires a referral, we will make every effort to provide this for you as soon as possible. Some referrals require insurance preauthorization and cannot be processed immediately. Insurance guidelines prohibit us from backdating referrals. We require three business days for the processing of routine referrals.
NEUROLOGY/SLEEP MEDICINE: If your insurance is an HMO/managed care plan and you are required to obtain a referral from your primary care physician, the referral must be obtained before you can be seen for an office visit. Please coordinate this with your primary care physician in advance. Appointments will be rescheduled if required referrals are not received in the office by the time of your visit.
PHYSICAL THERAPY: You will need a referral from your physician or medical provider (primary care doctor, nurse practitioner, orthopedic surgeon, podiatrist, chiropractor, etc.) for insurance to pay for your physical therapy treatment.
Prime Medical Associates will accept an initial referral by fax, by phone, or by email from your provider, and we will obtain the needed signed prescription within days of your referral, or you may bring the signed referral form with you to our office.
Doctors at Prime Medical Associates have hospital affiliations with St. Anne’s Hospital and St. Luke’s Hospital.
Prescriptions and refills for established patients of Prime Medical Associates are routinely issued during our regular office hours (see above). You can make your request by calling our office or using our online prescription refill request form.
No refills are issued during the evenings, weekends, or holidays, as the doctors do not have access to your medical records during those times. It is helpful to anticipate your refill needs to avoid an interruption in your medication therapy.